One of the challenges the residential manager faces is handling mailroom operations due to explosive growth in online shopping comes with an overwhelming number of parcels taking up other utility spaces. Delivery sorting and tracking have become arduous and tedious. Problems can range from lost items to unpicked up food or snacks left spoiled. The building or property, as a result, has to be responsible for unnecessary damage. Thus, the mailroom management system has become a priority for property managers and residents to seek a viable solution.
An Online Way is not the Problem but the Solution.
The COVID-19 pandemic has drastically created a shift in consumer behaviors in Thailand toward a more online world as digital platforms have become a regular part of daily life from communication, daily life activities, errands, and transactions where all this can be done at a fingertip with a smartphone. As people become uneasy about going out and growing more comfortable with online shopping, the property's mailroom management must be more streamlined to prepare for a deluge of package deliveries and an ever-growing packed mailroom.
The online lifestyle isn't that a difficulty the residential manager has to be worried about. In fact, an "online" management system can be a smart way to manage and sort parcels and deliveries and create a database of resident's details to solve any events of lost items or parcel errors.
Enter a new startup for condominium management, Urbanice, an application designed to help streamline parcel management and enhance and simplify the life of building managers, tenants, and residents.
Urbanice : An Application that Tidies Up an Overwhelming Mailroom
Today, Urbanice app has aggressively penetrated the market where over 300 condominiums and housing estates are now using the service free of charge. The team aims to expand the customer base among residents and condominium managers through word of mouth to trigger wider adoptions via customer experiences.
The startup is born from the support of an SCG's startup studio, ZERO TO ONE by SCG, where any employees can use the company’s open-platform to pursue their dreams of developing innovations or solutions to promote the community's wellbeing. The startup team enjoys the product development process to real product launch with the Test & Learn and feedback approach to develop a better product. Each startup team can learn by trial and error, a strategy that they can improve further. The team interested in launching a business must go through intensive planning, presentation, testing, and learning outcomes with the studio's close mentorship. The team also received advice from the business gurus and top-tier investors from different industries to help them learn and develop products that best fit customers.
Although the Urbanice team is still a small group of people, their uniqueness is the passion. Each team members have an insightful vision of the condominium life and online way of living. The application's features are designed to address significant pain points every resident faces, from tremendous time spent handling deliveries or lost items, missing the building's announcement, redundant utility, other bill payments to duplicated property service appointments.
The Urbanice's key feature is mailroom management service, where residents will be notified of newly arrived packages digitally. This process eliminates the need for paper parcel notices and improves package turnover rate, minimizing the number of unpicked-ups. This approach has slashed the parcel process time of 5 minutes down to 1-2 minutes per item.
It comes with an announcement notification feature where everyone in the condominium or housing estates will be continuously informed without checking an announcement board. With the application, residents and tenants can seamlessly book the building service. Importantly, wherever the residents are, they will be notified of incoming utility bills on the application, eliminating due payments or missing important bill documents. It doesn't matter the tenants or residents are regular or occasional visitors; the system will keep them all posted on every announcement.
Easy-Access App with Privacy as Top Priority
A crucial concern about the online application is information safety and privacy, especially personal information. The advantage of Urbanice is that the condominium manager is made the only body to manage its data. All residents can review and study the privacy policy on the application at any time.
Importantly, as it is free of charge, Urbanice can guarantee that the data will not be shared or sold. The developer team creates an application with information and usage safety in compliance with the Personal Data Protection Act, 2562 B.E., to ensure the safest data usage. The Urbanice application's privacy policy can be found here: https://urbanice.app/policy#privacy.
The digital lifestyle has transformed and disrupted many industries, including property management. The residential management application can reduce the use of paper at work. Urbanice can reduce a maximum of 30 papers per day or about 10,950 papers per year. Besides, it can reduce the staff members' work time in handling parcel packages per day where they can work on meaningful duties to improve the residents' lives. If you want to enhance the mailroom management system and make the condominium life simpler, please contact us for trial at Urbanice's Line Official Account at @urbanice. Let's Urbanice simplify and uplift your living and leave you more time to enjoy life.
