Page 10 - SCG Code of Conduct

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What should you do when finding Non-compliance with SCG Code of Conduct?
SCG provides the Whistleblowing System which is a complaint system in line with international standard. In case you learn about or notice any action or become a victim of corruption and violation of laws, regulations, company’s rules and code of conduct, you can inform of such action by following these procedures:
• Report to complaint receiver via the assigned channels. However, the information must not be false or made up to defame others which are considered disciplinary guilt according to human resource management regulations.
• SCG has complaint handling and whistleblower protection procedures.
Procedure for Handling Complaints
Complainant
Complaint Submission Channels
• Via website of the • By verbal or written notice/E-mail Whistleblowing System address/letter (with or without name of
complainant)
Complaint Receivers
• Director of Corporate Human Resources Office
• Director of Office of Internal Audit
• A superior, at any level, whom you trust
• Secretary to the Board of Directors
• Any member of the Board of Directors
The company or Internal Audit Office shall act as follows:
Gather all facts as confidential information*
• Complaint receiver or assigned person shall gather all facts.
• In principle, the accused person is innocent.
Or
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code of conduct, it requires appointment of Fact Finding
And/Or Working Team to find information and evidences from internal or
external agencies and summarize/propose punishment.)
Officially appoint Investigation Committee
(For complaint that is corruption, conclude result/propose punishment.)
Punishment Approval Consideration
• MDC considers punishment for Management Level 3 and over.
• For other levels, the authorized person shall be as defined in the Company’s authority table. (Following the summary of Fact Finding Working Team or Investigation Committee)
Report to appropriate committee
Company Management Committee, Business Unit Management Committee, Audit Committee, and Board of Directors
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* Consider and summarize facts in preliminary stage will take about 30-60 days (depending on complexity in finding facts).
Officially appoint Fact Finding Working Team
(For complaint that has solid evidence to be against discipline/
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More information can be found in the SCG Whistleblowing Policy or on SCG Intranet
If the complainant reveals his/her name, he/she shall be notified within 7 working days starting from the result conclusion day.